We’re Here to Help
At Cilupbah, every conversation matters. Whether you have a question about a product, need help with an order, or want to make a warranty claim, our team is ready — quick to respond, and always happy to help.
Great support starts with easy access. That’s why we’ve made it simple to reach us, through whichever channel feels most natural to you.
WhatsApp — The Fastest Way
For the quickest response, message us directly on WhatsApp at 0882-8662-5588. Our customer care team is on hand during business hours, usually replying in under an hour. Perfect for quick questions about stock, shipping, or product details.
Email — For the Bigger Conversations
Have a more detailed question, a document to share, or a partnership in mind? Write to us at hello@ultra-fit.id. We’ll get back to you within 24 hours on business days.
Send Us a Message
Prefer a form? Leave your details and we’ll reply by email within one business day.
Social — Stay in the Loop
Follow along for new arrivals, iPhone styling inspiration, exclusive drops, and more. Find us on Instagram and TikTok under the same handle: @cilupbah.official (Instagram, TikTok).
Our Store
To make sure you always get authentic products with a genuine warranty, shop only at official Cilupbah stores. Be cautious of unauthorized sellers using our name. Here’s where you can shop with complete confidence:
TikTok Shop — Visit Cilupbah Official for weekly live promos and flash sales you won’t want to miss.
Shopee — Shop with ease, flexible payment options, and free shipping at Cilupbah Official.
Tokopedia — Explore our full collection of iPhone accessories at Cilupbah Official.
Official Website — Or shop directly at cilupbah.com/shop for the complete experience.
Hours
While we operate fully online, our team works every day to make sure your order is handled with care and shipped without delay.
We’re available Monday through Saturday, 9:00 AM – 6:00 PM (WIB). Outside those hours, feel free to send a message — we’ll reply on the next business day.
Let’s Talk
Whatever you need, don’t hesitate to reach out. At Cilupbah, we’re committed to giving you the best possible experience — because great accessories deserve great service. We can’t wait to hear from you.
